Photograph: Shane Rounce on UnsplashLEARN COURSES
Compare the outcomes, teaching sequence and practical projects for each course. Enrolment opens as teaching materials become available.
4 course plans
Map necessary events, retention and who can see the output before selecting tools. Observe fresh, refused, accepted and withdrawn states in network requests.
Map mailboxes, shared addresses, forwards, domain access and retention needs. Explain and test MX, SPF, DKIM and DMARC on a sandbox domain.
Record ownership, billing, administrator roles and the services being managed. Create an onboarding, role-change and offboarding checklist with recovery options.
Document hours, queues, fallback destinations and who answers each route. Specify number availability, permissions and a disposable flow with test-call criteria.